The second-hand marketplace Shoppers Voice Displeasure Regarding Size Updates
Shoppers are voicing their frustration due to a modification that led to items being listed as the wrong size.
The second-hand shopping app has updated its sizing categories for female and kids' apparel failing to inform all users about the change.
Social Media Backlash
Many shoppers and sellers are expressing on platforms stating that platform listings now display a different size category than originally posted as a result of the reclassification.
Vinted explained the updated approach better aligns with comparable marketplaces.
The platform has recommended to check their listings and manually change the size when needed, which has left users frustrated.
Measurement Approach Updates
Previously, the sizes had both a single numeric size and a letter, such as S/8 or M/10.
The new system has a letter with a size spectrum such as S/UK 8-10.
In some cases, the measurements have been reclassified - like an L measurement was previously a 12 but now shows as UK 16-18.
Member Accounts
One content creator, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Another user, based in Glasgow, stated items she posted on Vinted with size 14 labels were appearing on the platform as measurements 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she said.
Required Changes
A different user, from Derby, stated she felt frustrated due to the update requiring manual adjustment the sizes on "every single listing".
"Personally, this is quite irritating, as I'm chronically ill and selling on Vinted has been paramount following partial earnings loss," she stated.
Service Background
The service features exceeding 100 million members, with 18 million British users.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This is not the initial instance where an unanticipated change on the platform has faced criticism: previously, the platform withdrew an update concerning shipment methods following member complaints.
